Dhaka 999's Privacy Policy — Your Data, Our Responsibility

Welcome to the Privacy Policy of dhaka 999 (dhaka999.ws). We believe every user's personal data is a valuable asset, and protecting it is our ethical responsibility. This Privacy Policy explains in detail what information we collect when you use the dhaka 999 platform, why we collect it, and how we keep it secure.

This Privacy Policy applies to the dhaka 999 website, mobile application, and all services provided through any digital channel. By accessing our platform or creating an account, you are deemed to have accepted this Privacy Policy.

Our privacy policy is built in compliance with applicable laws in Bangladesh and international data protection standards. Play at dhaka 999 with confidence — your privacy is our top priority.

Dhaka 999 collects specific types of data to operate its services effectively. We only collect information that is genuinely necessary for our operations.

Information Collected at Registration

• Full Name (as per National ID)
• Mobile Number
• Email Address
• Date of Birth & Age Verification Data
• Current Address (District & Division)
• Preferred Language & Currency

Information Collected During KYC Verification

• Copy of National ID (NID) or Passport
• Utility bill or bank statement for address verification
• Selfie or Photo ID (where required)
• Mobile Banking Account Number (bKash/Nagad/Rocket)

Automatically Collected Information

Certain information is collected automatically when you use our platform:

• IP Address & Device Type
• Browser Information & Operating System
• Login Time & Session Information
• Betting History & Transaction Records
• Page Visit Patterns & Usage Behavior

Dhaka 999 uses collected data only for specific, legitimate purposes. We never use your information for excessive or unrelated activities.

Marketing Communications

We do not send marketing communications without your consent. You may withdraw this consent at any time during registration or later through your account settings.

Dhaka 999 never sells your personal data to third parties. However, limited information may need to be shared in certain specific circumstances.

Who We Share Your Information With

1. Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, Rocket, and banks for transaction verification.
2. KYC Verification Services: With authorized verification partners for identity confirmation.
3. Law Enforcement: Where required by legal obligation or court order.
4. Game Software Providers: To ensure fair gameplay, using only the data that is strictly necessary.

International Data Transfers

In some cases, for technical reasons, your data may be stored on servers outside Bangladesh. In such cases, we ensure that international-standard data protection measures are maintained.

Dhaka 999 employs industry-standard technical and organizational measures to protect your data. Our security team maintains round-the-clock monitoring.

Technical Safeguards

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall & DDoS Protection: Prevention of unauthorized access and cyberattacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Server Encryption: All stored data is kept in encrypted form.

Organizational Security

• Strict access control — only authorized personnel can view your information.
• Regular privacy training for all staff.
• Rapid response plan in the event of a data breach.
• All access is logged and reviewed on a regular basis.

Dhaka 999 uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security. Disabling these may cause the platform to not function properly.
• Functional Cookies: To remember your preferences such as language and odds format.
• Analytics Cookies: To understand how many users visit which pages. Data is collected anonymously.
• Security Cookies: To detect fraud and multiple accounts.

Cookie Controls

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may prevent you from logging in or placing bets on our platform.

Dhaka 999 believes every user should have full control over their own data. Your rights are detailed below.

Your Rights

1. Right to Access: You can find out what information we hold about you.
2. Right to Rectification: You may correct any inaccurate or outdated information.
3. Right to Erasure: You may request deletion of your data under certain circumstances.
4. Right to Restrict Processing: You may request that we stop using your data for specific purposes.
5. Data Portability: You can request a copy of your data.
6. Right to Object: You may opt out of marketing communications at any time.
7. Right to Withdraw Consent: You may withdraw any consent you have previously given at any time.

To exercise these rights support@dhaka999.ws. We will respond within 30 business days.

Dhaka 999 does not retain your data indefinitely. Each type of information has a defined retention period determined by legal obligations and business requirements.

Once the defined retention period expires, we securely delete or anonymize your data so that you can no longer be identified in any way.

Dhaka 999 strictly prohibits anyone under the age of 18 from accessing the platform. Protecting the data of minors is one of our top priorities.

• Age verification is mandatory at the time of registration.
• Age re-verification via KYC is carried out in cases where there is suspicion.
• If any minor's data is found in our systems, it will be deleted immediately and the associated account will be closed.
• If parents suspect their child is using this platform, please contact our support team immediately.

Dhaka 999 may update this Privacy Policy when necessary. In the event of any changes, we will notify users in the following ways:

• Displaying a notice on the website.
• SMS to your registered mobile number.
• Pop-up notification at login.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. For significant changes, we will provide at least 14 days' notice in advance.

For any questions, requests, or complaints regarding this Privacy Policy, please contact our dedicated privacy team.

• Email: support@dhaka999.ws
• Subject: Write "Privacy Request — [your username]" in the subject line.
• Response Time: Within 30 business days.

We take every request seriously and do our best to resolve it within the designated timeframe. dhaka 999 is always here to protect your privacy.